Terms of service

TERMS & CONDITIONS

1. INTRODUCTION

These Terms and Conditions ("Terms") govern your access to and use of our website, as well as any purchase of products or services made through it.

These Terms apply to all users, regardless of the type of products or services offered. By accessing the website or placing an order, you agree to be bound by these Terms.

2. DEFINITIONS

·       "We", "Us", "Our" - FK Suffering

·       "You", "Customer" - any user accessing the website or purchasing products/services

·       "Products" - any physical or digital goods offered on the website

·       "Services" - all website functionality, content, and offerings

3. ELIGIBILITY

You must be at least 18 years old or have the consent of a legal guardian to use the website or make purchases.

4. PLATFORM DISCLOSURE

Our website is hosted on Shopify, which provides the e-commerce infrastructure. Shopify is not a party to any contract formed between you and us.

5. ACCOUNT RESPONSIBILITY

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

6. PROHIBITED USES

You may not:

·       Engage in unlawful or fraudulent activity

·       Interfere with website security or functionality

·       Attempt unauthorised access to systems or data

·       Use automated tools (bots, scrapers) without permission

7. INTELLECTUAL PROPERTY

All content on the website, including text, graphics, logos, branding, and digital content, is owned by or licensed to us.

You may not reproduce, distribute, or commercially exploit any content without written permission.

8. PRICING & PAYMENT

Prices are displayed in Euro (€) unless otherwise stated. Prices may change without notice.

Payments must be made in full at checkout using approved payment providers.

9. ORDER ACCEPTANCE

A contract is formed only when:

1.     Payment is successfully processed, and

2.     You receive an order confirmation.

We reserve the right to refuse or cancel orders at our discretion.

10. SHIPPING & DELIVERY

Delivery times are estimates only and may vary. Risk transfers to you upon delivery.

For international orders, you are responsible for customs duties, taxes, and import fees.

11. RIGHT OF WITHDRAWAL (EU/UK CONSUMERS)

You have a 14-day withdrawal right for eligible goods.

This right does not apply to:

·       Used or damaged goods

·       Sealed goods opened after delivery

·       Digital content accessed immediately with your consent

12. FAULTY GOODS

If a product is defective, you are entitled to repair, replacement, or refund in accordance with applicable consumer laws.

13. DIGITAL CONTENT

Digital content is licensed, not sold. You may not reproduce, distribute, or share digital content.

14. DATA PROTECTION

We process personal data in accordance with GDPR and UK GDPR. See our Privacy Policy for full details.

15. LIABILITY LIMITATION

To the maximum extent permitted by law, we are not liable for:

·       Indirect or consequential damages

·       Loss of profit, revenue, or data

·       Third-party service failures

Nothing excludes liability for fraud or personal injury caused by negligence.

16. INDEMNITY

You agree to indemnify us against claims arising from:

·       Your breach of these Terms

·       Misuse of the website

·       Infringement of third-party rights

17. CHARGEBACKS

Unjustified chargebacks may result in:

·       Account restrictions

·       Recovery of associated losses

18. FORCE MAJEURE

We are not liable for delays or failures caused by events outside our control, including natural disasters, war, strikes, or platform outages.

19. GOVERNING LAW

These Terms are governed by the laws of Malta.

Mandatory consumer protections in your country of residence remain unaffected.

20. AMENDMENTS

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

21. CONTACT INFORMATION

FK Suffering Email: info@fksuffering.com